
You know how everyone born post 1980 knows so much about electronics that we can all hot wire an ATM into an IPod touch?
True.
However, I have no clue how to work the average office phone. Yeah I understand what the hold button does and what happens when you press it. But do I press it again take someone off of hold or press Line 2 then the hold button? Last time I had to finagle with a phone I was an intern at TV Land where I spent most of my time chewing my hair while on facebook. At the end of the first month, I had used the phone a total of four times to confirm meetings. I was so nervous I would write out my all three sentences for each call beforehand. If some half broken glass pane was animated and kind of girly that would be what I sounded like. Also everything end up as a question even "Hello this is Jill?"
Then one day the assistant to the president of TV Land tells me she has a dentist appointment. She sat me behind her beast of a desk and it was like being in a colorful faux cockpit of plane.
This is what I can recollect of the phone directions:
"If phone rings twice but the black arrow is blinking someone is still calling. If it rings once and it isn't blinking Larry's got it and don't pick it up or you will interrupt their phone call. Sometimes it will ring continuously--pick that up right away. If it rings at 17.5 second intervals it means the phone is about to self destruct so back away slowly. There are two lines so if you're talking to someone already and someone calls then the phone will ring only once then start blinking. WHATEVER YOU DO DON'T HANG UP ON (Insert absurdly important person here but not quite Sumner Redstone)--it doesn't matter unless you hang up on Mr. X."
Two hours of girly glass breaking voice later I manage to do everything right except that I hung up on Mr. X. Or actually I never answered, I thought the president had answered and unsure of what to do. I remember sitting there watching the little arrow for about thirty seconds then thinking SHIT.
The assistant came back with one of those serial killer smiles and I hid her letter opener.
"We have a problem--you hung up on Mr. X. Now if you were on a call and the other line was blinking it is ok--because how could you know he was calling. But otherwise..."
"Yeah he was on with someone already and then some girl and wanted to me to confirm the bagel order for the two o'clock meeting?"
So now the hold button scares me--if I can write boobs on a Graphing calculator it shouldn't be this hard to answer a phone.